Refund Policy
How refund requests for CABRAL DIGITAL products and services are evaluated.
Effective: September 14, 2026
Before purchasing
Please review the product page carefully so you understand what is included, the price, access method and any product-specific refund information.
How to request a review
Contact support@cabraldigital.online and provide your name, purchase email, order reference when available, product name and a short explanation of the request.
Situations we may review
Examples include duplicate charges, incorrect charges, unauthorized transactions, failed digital access or a material technical issue affecting the purchased product.
Eligibility
Refund eligibility depends on applicable Brazilian consumer law, mandatory consumer rights, the conditions shown for the specific product and any additional refund guarantee explicitly offered before purchase.
Digital goods
Because delivery is digital, there is normally no physical item to return. If a refund is approved, continued access may be disabled when legally and technically appropriate.
Subscriptions
Ending a subscription and receiving a refund are separate matters. Subscription cancellation is described in our Cancellation Policy.
Approved refunds
Approved refunds are normally returned through the original payment method. Processing time may depend on the payment provider, bank or card issuer.